Terms of Service

HomeTaste Indian Restaurant & Catering is a 100% vegetarian Indian restaurant and catering business operating in Kitchener-Waterloo, Ontario, Canada, at 29-1601 River Rd E, Kitchener, ON N2A 3Y4 and 912-130 Columbia St W, Waterloo, ON N2L 0G6.

We offer takeout from both locations, dine-in seating at our Waterloo restaurant, online ordering and delivery through DoorDash and Uber Eats, daily tiffin service, student meal plans, and catering for events of all sizes. All food prepared by HomeTaste is strictly vegetarian.

You can reach us at info@hometaste.ca, (519) 954-5666 (Kitchener), or (519) 804-0065 (Waterloo).

When you place an order through our online ordering system (order.hometaste.ca), through this website, or in person, you agree to provide accurate contact and order details.

Payment is required at the time of order unless prior arrangements have been made for catering or corporate accounts. We reserve the right to refuse or cancel any order that appears fraudulent or contains inaccurate information.

All prices are listed in Canadian dollars (CAD). Menu, catering, and tiffin prices do not include Harmonized Sales Tax (HST), which is 13% and is shown as a separate line on your order before you submit it.

We do not add mandatory service, processing, or booking fees at checkout. The price you see for an item is the price you pay for that item, plus the tax shown.

Prices, portion options, and menu availability may change without notice. Where an obvious pricing error appears on the site, we may contact you to confirm or cancel the order before it is prepared.

Nothing in these Terms limits or waives any right, remedy, or protection you have under the Consumer Protection Act, 2002 (Ontario) or any other consumer protection law. Any term that tries to take those rights away is void.

Where Ontario law gives you the right to cancel an agreement you entered into online, you may cancel it by giving us written notice. We accept cancellation notices sent by email to info@hometaste.ca or delivered in person at either location. We do not charge a cancellation fee when you cancel using a right the law gives you, and any payment you made is refunded as the law requires.

If you believe you have been treated unfairly, please contact us first so we can resolve it. You may also file a complaint with Consumer Protection Ontario at 1-800-889-9768.

Catering orders are confirmed only after we have accepted your request and any deposit stated on your written quote has been paid. Your quote sets out the menu, confirmed guest count, price, deposit, and the date by which changes must be made. Catering quotes are estimates; final pricing depends on confirmed guest counts, menu selections, and any changes made after the initial quote.

Tiffin service is offered as a daily meal plan at a flat per-meal rate. Meal delivery schedules, pickup windows, and menu rotations are set by HomeTaste and may vary by location.

HomeTaste gift cards are sold and redeemed in person at our Kitchener and Waterloo locations. They do not have an expiry date, their value never reduces over time, and we do not charge activation, service, or dormancy fees to buy or use them. Gift cards are non-refundable and cannot be exchanged for cash, except where the law requires it.

Loyalty points are separate from the dollar value on a gift card. Points are not governed by Ontario's gift card rules, and the current points terms, including any expiry, are explained at the counter when you enrol.

Every dish we prepare is 100% vegetarian, and our menu flags vegan, Jain, and gluten-free options. Our kitchen is a shared kitchen, so dishes may contain or come into contact with milk, ghee, paneer, yogurt, tree nuts, peanuts, wheat and gluten, soy, sesame, and mustard.

Please tell us about any allergy or dietary need before you order. We will talk you through the ingredients and suggest options that suit you. If you need this information in another format, ask at the counter or email info@hometaste.ca.

When you place an order or send us an inquiry, we will email or text you messages needed to complete that order or answer that inquiry.

We send promotional messages only with your consent. Every promotional message identifies HomeTaste, includes our contact details and postal address, and includes a free unsubscribe link. We act on unsubscribe requests within 10 business days. You can also withdraw your marketing consent at any time by emailing info@hometaste.ca.