Privacy Policy
Last updated: July 21, 2026
HomeTaste respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website and the services we provide to customers in Kitchener-Waterloo, Ontario.
1. Information We Collect
We collect information you provide directly when you place an order, request a catering quote, subscribe to tiffin service, or contact us. This may include your name, email address, phone number, delivery or pickup details, and order preferences.
We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, to help us improve the website and analyze traffic.
2. How We Use Your Information
We use your information to process and fulfill orders, respond to inquiries, coordinate catering and tiffin services, send order confirmations or service updates, and improve our menu offerings and customer experience.
With your consent, we may also send promotional emails about special offers or seasonal menus. You can unsubscribe from marketing emails at any time using the link in each email.
3. Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate (for example, payment processing or email delivery), and only as necessary to provide our services. We may disclose information when required by law.
4. Order Processing Through Wix
Online orders are processed through our Wix-powered ordering system at order.hometaste.ca. When you place an order, your information is handled in accordance with both this Privacy Policy and the Wix platform's data practices.
Order confirmations, payment processing, and related communications for online orders are managed through Wix. Please review Wix's privacy policy for details on how that platform handles transactional data.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to legal retention requirements.
6. Cookies & Analytics
Our website may use cookies and similar technologies to remember preferences, analyze usage, and improve performance. You can control cookies through your browser settings; disabling them may affect some website features.
7. Data Security
We take reasonable measures to protect your personal information using appropriate technical and organizational safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also withdraw consent for marketing communications at any time.
To exercise these rights, contact us through our Contact page or by emailing info@hometaste.ca.
9. Children's Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. Updates will be posted here with a revised 'Last updated' date.
11. Contact
Questions about this Privacy Policy can be sent to info@hometaste.ca or raised through our Contact page.